Terms & Condition

 1. General

1.1 These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.

 1.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

 1.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions.

 1.4 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Seller.

 1.5 Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.


2. Price and payment

-2.1 The price of the Goods shall be that stipulated in the Seller's current List Price/on the Seller's website/as contained in the Seller's Quotation (as applicable) at the date of order or as agreed between the parties. The price is exclusive of any delivery or freight charges and any type of custom and other charges from the Buyer's country port or His State Government.

 2.2 Payment of the total purchase price (including delivery or freight charges) must be made in full before dispatch of the Goods.

 2.3 Lowellcraft.com accepts pay pal, TT transfer, Western Union, Money gram . We operate a sophisticated DBS bank’s swift banking details for TT transfer as an off-line processing system. .

 2.4 Lowellcraft.com reserve the right to decline any orders that do not pass the Address Verification System in full, including a working land line telephone number, in certain circumstances a mobile number will be accepted. In this case customers may be asked to submit a recent bank statement or personal utility bill to confirm the name address and postcode submitted as their invoice address. This information will be treated with the utmost confidentiality. If an order is declined the customer will be asked to apply for a refund through their own bank.

2.5 Due to the proliferation of credit card fraud and under certain circumstances, Lowell Designer Craft recommend best alternative method of payment via money transfer. In this case the order will only be processed once the funds have reached our bank. These arrangements are made on an individual basis. Some time we also accept part payments but that is subjected to prior agreement, during the negotiations.

 2.6 Should there be an error in the description or price of goods in the catalogue, Lowellcraft.com reserves the right to supply goods at the correct price.

 2.7 All the prices on the site are in Country Specific Currency .As USD$ is Internationally accepted currency & we have make US Dolor $  as  our Base Price for Trade purpose.

For more information's you can visit our FAQ section by clicking FAQ


3. Delivery 

3.1 Delivery of the Goods shall be made by the Seller notifying the Buyer that the Goods are available for collection at the Seller's premises or for delivery to such place and on such terms as agreed between the Seller and the Buyer at the time the order is placed.

 3.2 All Goods, wherever possible, will be delivered within 4 to 5 working weeks of the order being placed and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

 3.3 The Seller shall use its reasonable endeavors to meet any date stated for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

 3.4 Raw Materials of the most items are held in stock and the finished goods will be dispatched to you within 4 to 5 working weeks or as per the negotiation, only after confirming your order invoice with the appropriate freight charges by you. Lowell Craft do not dispatch orders to PO Boxes under any circumstances. In the event that the Seller is unable to deliver the Goods within the time specified. the Seller will contact the Buyer to advise of the situation and the Buyer shall be entitled to cancel those items and receive a full refund of those items or agree a later delivery date or other replacements given to him /her.

 3.5 Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

 For more information's you can visit our FAQ section by clicking FAQ


4. Warranty 

4.1 The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller or else will get approval by the buyer for any change.


5. Cancellation and returns 

5.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within 3 days of delivery if the Goods are damaged or do not comply with any of the Contract.

 5.2 If your product is damaged in transit, please contact us immediately on [email protected], we will pursue the case with the freight forwarders.

 5.3 Goods to be returned must clearly show the order number obtained from the Seller on the package.

 5.4 Where returned Goods are found to be damaged due to the Buyer's fault the Buyer will be liable for the cost of remedying such damage.

5.5 Lowellcraft.com endeavors to supply the highest quality goods and service and operates a simple returns policy.

 5.6 For health and hygiene reasons, no refunds are available on pierced earrings or navel jewellery. Rings ordered to specific sizes are also non-returnable.

 5.7 Customized products and designs are non returnable.

 5.8 If the product is of bad quality or not of the shape or design you have ordered than it can be returned or can be issued debit notes of the same amount or can be sent the right product with your next order. Though the return of goods, debit notes will be at the discretion of Lowell Designer Craft.

 5.9 When returning goods, it will speed up the process enormously if you remember to include your name/address, and where possible, your order number. Any items returned should not have been used or worn.

 5.10 Overseas orders are placed at the customer's or buyer's risk. Lowell Designer Craft will not accept responsibility for overseas orders lost and damaged in transit. So there will be no refund in that case, however Lowell Craft will pursue the case with the freighters

 5.11 By placing an order, you agree to the terms above. Your statutory rights are not affected.


 6. Limitation of liability 

6.1 Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury, however the Seller shall not be liable for any direct loss or damage suffered by the Buyer howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price of the Goods.

6.2 The Seller shall not be liable under any circumstances to the Buyer or any third party for any indirect or consequential loss of profit, consequential or other economic loss suffered by the Buyer howsoever caused, as a result of any negligence, breach of contract, misrepresentation, any failure to meet any estimated delivery date or otherwise.


7. Force majeure 

7.1 Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.


8. Severance  

8.1 If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by the court of jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.


9. Governing law and jurisdiction 

9.1 These Terms and Conditions shall be governed by and construed in accordance with the law of India and any legal Discrepancy or Disputes will be heard or proceed in the exclusive jurisdiction of the Indian courts at Delhi, India.


10.    General Provisions

What you see is what you get  

10.1 Lowellcraft.com has made every effort to display the products as accurately as possible. Most products have been described with sizes/lengths and accurate color options. However, we are aware that colors and images vary slightly according to the monitor they are viewed on. In most cases, the only surprise is that the beaded crystal embroidery products &Swarovski products, Faceted Semiprecious and Precious Stone jewellery are far more dazzling in real life than the pixels of the monitor allow us to show! In jute or cotton bags color variation +-5% is acceptable.

10.2 We try to take photos of the Products as true in terms of colors and appearance as possible to the real products. Please keep in mind that the computer's monitors are not the same so the colors you see might vary according to this.

Please note that our Ethnic bags materials are Antique / Vintage tribal fabric from many tribes. This means they can have marks, blemishes and in some cases loose stitching and tears. Some stains or imperfect embroidery are the characteristic of the fabric and cannot be considered as an imperfection. When you purchase, you understand the nature of it. Bags cannot be refunded because of aesthetic imperfections.

We always try best to describe our products as shown in pictures, but if you are unsure please inquire.