Customer Service


Please Email us the order along with your Name, Address & telephone number.

1. Bank Wire Transfers: The oldest, cheapest & the safest way to make regular payments.
2. Credit cards: We accept all major credit card payments through our secure payment gateway by
3. Western Union/ Moneygram

We ship through SpeedPost, FedEx, DHL, UPS and Others. Online tracking is available for all shipments. As soon as your package ships, we will email you your package tracking information.

Shipping Charges

We send the shipping charges as per the city & country of order, at the time of ordering.


Please note that we are direct manufacturers & Mostly products are handmade. As each craftsman and artisan's process is unique, SoDelivery times may vary, a lead time of 30 days is required for the hand embroidery & hand process work.

For any urgent deliveries, please send us the request along with your order.

Custom Duties

Almost all countries impose Custom duties on Products imported in. Please note that the courier companies DHL/UPS/FedEx, through which we send your order are capable of clearing customs &delivering the parcels at your address. Note that any duties and taxes incurred are the responsibility of the recipient and are payable upon receipt of the goods.  For information regarding duties and taxes please contact your customs office. Custom Duties charged are not included in the price given & shall be payable by the customer.

We are sorry but due to the unique nature of our product all sales are final. We cannot accept any returns for a refund, exchange or credit. If you need any guidance or have any questions with your purchase, please feel free to email customer service.